Which alerts are available on the eConnect platform and how to configure them.
In addition to the receive notification for invoices, you can set up various alerts on the eConnect platform. These notifications keep you informed about activity in your environment without having to open the platform.
The following notifications can be enabled or disabled via your user profile:
Click on your name in the top right and choose Edit profile.
Scroll to Email me the following activities and tick the notifications you want to receive, or untick them to disable.
Click Save. The changes take effect immediately and you will only receive notifications for the categories you have ticked.
In addition to profile alerts, you can also set up a delivery confirmation for invoices sent via an Email Receiver. This confirmation is configured per Email Receiver (trusted sender) and reports whether a submitted invoice was processed successfully or whether there was an issue.
The delivery confirmation is configured in the settings of the relevant Email Receiver. Read more in Set up or disable receive notifications.
When an outgoing invoice is not delivered correctly, the Outbox shows the status "Delivery Failed". This makes it visible that the delivery technically failed. In operational teams it is advisable to agree on a fixed follow-up procedure, for example checking recipient details and then resending.
You can also receive an alert when a "Delivery Failed" status occurs for outgoing invoices. This immediately signals that a document was not delivered correctly and requires follow-up.
Want to stop receiving all email notifications? Remove all ticks from "Email me the following activities" in your profile. Keep in mind that you will then also stop receiving notifications about new tasks or invitations.
Want to learn more about the receive notification for invoices? Read Set up or disable receive notifications.
Configure your alerts