How to add an organisation to your eConnect environment and activate it via iDEAL | Wero or invoice.
Before you can send or receive invoices via eConnect, you need to add an organisation to your environment and activate it. After activation your organisation is automatically registered on the Peppol network.
Go to My environment and click Add organisation.
The platform searches the Chamber of Commerce database (Netherlands) and the KBO database (Belgium) using your Chamber of Commerce number, enterprise number or company name. Once your organisation is found, the company details are filled in automatically.
Select your organisation from the search results and confirm the addition.
Organisation not found? With very recent Chamber of Commerce registrations the platform may not find your company yet. The database can lag a few weeks behind. Submit a support request via support.econnect.eu; support investigates why your organisation cannot be added and advises on next steps. In some cases, support may be able to add the organisation manually. More in Organisation not found during registration.
If your organisation is not found, this is usually related to a recent Chamber of Commerce registration. The platform uses Purple Pages, a proprietary database that is periodically synchronised with the Chamber of Commerce (Netherlands) and KBO (Belgium). New registrations can therefore lag a few weeks behind. In that case you can submit a support request via support.econnect.eu: support investigates why your organisation cannot be added and advises on next steps. In some cases, support may be able to add the organisation manually, after which you complete the activation yourself. Read more in Organisation not found during registration.
Note: iDEAL is now known as iDEAL | Wero and will transition to Wero only in 2027.
The fastest way to activate your organisation is via an iDEAL | Wero payment of one cent. After payment the platform compares the name on your bank account with the organisation name registered at the Chamber of Commerce.
In most cases this is processed automatically and your organisation is active within moments. Sometimes the name on the bank account differs from the official Chamber of Commerce name, for example because your bank abbreviates the name or because your company has both a statutory name and a trade name. In that case the support team activates your organisation manually after a brief verification.
Tip: preferably use a business bank account registered in the name of the organisation you want to activate. This prevents delays during the name verification.
Unable or prefer not to pay via iDEAL | Wero? Choose activation via invoice instead. You will receive an invoice of EUR 15 that you can transfer. After receiving the payment, the support team activates your organisation. This typically takes a few business days.
This method is also the default for Belgian organisations, because iDEAL | Wero currently only supports Dutch bank accounts for activation.
After activation your organisation is immediately ready to use:
You can manage multiple organisations in the same environment. This is useful if you have a holding company with subsidiaries or if you invoice for multiple branches. Each organisation gets its own Peppol registration and its own invoice numbering settings. The transaction credit is shared across all organisations in the environment.
Go to My environment > Add organisation to add another organisation. The activation process is the same as for the first organisation.
Indicate on the platform that you want to add a new organisation. Some questions are asked, after which you receive an email with the follow-up steps. The cost is € 15 excluding VAT.
If you have chosen manual activation via invoice, there is no option to cancel. To start over — for example with a different bank account or a different activation method — the organisation must be removed by support. eConnect will then credit the activation invoice. After that you can re-add the organisation and activate it again via the regular method.
Contact support via support.econnect.eu and provide your environment and the Chamber of Commerce number of the organisation you wish to re-register.
Ready to start sending invoices? Create an account on platform.econnect.eu.
Activate organisation
Activation via iDEAL | Wero costs one cent and serves as identity verification. If you choose activation via invoice, the cost is EUR 15 excluding VAT. For Belgian organisations, activation via invoice is the standard method because iDEAL | Wero currently only supports Dutch bank accounts.
Sometimes the name on your bank account differs from the official Chamber of Commerce name, for example because your bank abbreviates the name or because your company has both a trade name and a statutory name. In that case the support team activates your organisation manually after a brief verification. You will receive an email about this. Do not retry the payment.
Yes, if the country is available in VPD/Purple Pages. You will receive a form to complete the organisation details. After verification by an eConnect employee the organisation is added. Activation costs EUR 15 excluding VAT. If the country is not available, contact support for manual registration.
Yes, after activation your organisation is automatically registered for sending invoices via Peppol. To also receive invoices via Peppol, you need to enable that separately in the organisation settings under Extra information. Receiving is a paid service and requires at least a Basic subscription and sufficient transaction credit.
Activation via invoice cannot be cancelled once the invoice has been created. To start over with a different method, support must remove the organisation. eConnect will credit the activation invoice. Contact support.econnect.eu with your environment and Chamber of Commerce number. You can then re-add and activate the organisation.