The Email Receiver (also known as Trusted Sender) is a feature in the eConnect platform that lets you receive and process invoices by email. You configure a trusted email address or domain, and invoices sent from that address are automatically processed.

Many software packages use the Email Receiver as their primary connection method with eConnect. The platform generates a unique email address per organization. Your software sends invoices as attachments to that address and the platform processes them further, depending on the configured document type.

When creating an Email Receiver, the platform generates a unique email address. You share this address with your software vendor or enter it in your package. As soon as your software sends an invoice as an attachment to that address, the platform processes the invoice automatically. XML invoices are processed directly; PDF invoices are converted to e-invoice format (UBL) via IDR conversion.

Which processing takes place depends on the document type you have configured: draft invoice, sales invoice or purchase invoice.

When creating an Email Receiver, you choose a document type. This determines how the received invoice is processed.

The invoice is prepared as a draft on the platform. You can review the invoice and then manually send it to the recipient via Peppol. If you enable the option XML auto-send, valid XML invoices are sent automatically without manual intervention.

The invoice goes directly to the archive for administrative processing. This is suitable for situations where the invoice is already final and needs no further review before archiving.

The invoice is delivered as a purchase invoice to the recipient. If the invoice is already provided as UBL, the conversion is skipped. For PDF invoices, IDR conversion to e-invoice format takes place.

1. Log in to platform.econnect.eu.
2. Go to the Email Receiver app (under Apps in the left menu).
3. Click New sender (the orange button with the plus icon).
4. Configure the following fields:
   • Organization: select the organization for which you want to process invoices.
   • Invoice type: choose Draft invoice, Sales invoice or Purchase invoice.
   • Whitelist type: enter the email address or domain of the sender that is allowed to submit. One domain or email address can be whitelisted per Email Receiver.
   • Contact email address: the address where rejection notifications are sent.
5. Click Save. The platform generates a unique email address for this connection.
6. Activate the trusted sender. This can be done in two ways: manually change the status to "Active", or send an invitation to the sender. With an invitation, the sender receives an email with instructions about the generated address. On first use, the Email Receiver is automatically activated.
7. Share the generated email address with your software vendor or enter it in your package.

If an organization needs to receive invoices from multiple domains, create a separate Email Receiver address for each domain.

• Notification on receipt: you receive an email when an invoice has been submitted and processed.
• SSL/TLS requirement: only process emails sent through a secured connection.
• XML auto-send: valid XML invoices are sent automatically without manual review. Requires SSL/TLS to be enabled and the XML to be valid.
• Allowed document types: determine whether you accept only e-invoices (XML), only digital invoices (PDF), or both.
• Supplier recognition: configure which email field is used for supplier recognition. The default is the sender address, but for aliases or forwarding setups, you can choose a different field (for example Reply-To). The recognized address is also included in the XML delivered to your accounting system.
• Conversion for multiple organizations: automatic administration detection, so you can use one email address for multiple administrations. Requires a Professional subscription.

Note: A final invoice from your software may not be modified in terms of debtor and invoice lines after being received as a draft invoice in the eConnect platform. Only review the invoice for correctness and then send it.

In addition to the Email Receiver, eConnect also offers a Quick Connect link via the email connector. This is a connection-key-based integration that is set up quickly through the Quick Connect UI in the platform. Note: although the name "Email connector" sounds like email submission, it works via connection keys, not via submitted emails.

The following packages are available via Quick Connect (Email connector):

Besides the standard Email connector, there are variants that transform the received document to a specific format (always SI 2.0, always BIS v3, always SI 1.2 or always SALES005 Invoice). The configuration is the same as the standard Email connector; eConnect handles delivery in the chosen format.

As a recipient you can create an Email connector to have invoices received by eConnect automatically forwarded to a specified email address. By default only the XML is included. On request, Techsupport can configure the PDF to be included as well. This is a suitable alternative for a recipient not yet in Peppol who wants to automatically retrieve invoice data or the PDF document.

When invoices are sent by email to recipients not in Peppol, two separate mechanisms apply:

Notification email "New invoice received" (for recipients on the platform) contains no attachments -- no XML and no PDF. It is a notification only; the document remains on the platform. The recipient can disable this notification via their own user profile (see Notifications and alerts).

Documents in the send email are configured per customer account by a support agent. The choice determines which documents are included in the email when sending:

• XML only
• Primary PDF only (if available)
• Both XML and the primary PDF (if a PDF is available)

Whether the PDF inclusion option involves additional charges is determined by Sales; discuss this with the Sales team.

Recommended alternatives for recipients outside Peppol:

• Peppol registration of the recipient -- the most robust route; invoices then travel via Peppol instead of by email.
• Account on the platform -- the recipient creates an account and uses an Email connector to have received invoices automatically forwarded.

Want to know which integration methods are available for your software? View the integration methods overview.

• Overview: how can you connect software with eConnect?
• Create connection keys in eConnect
• Autopilot: automatically post invoices in your software